CAR RENTAL

Terms and Condition of rental car

Reservations

Reservations are specific to the car size and not the car model. In the event that the size reserved is not available, Kalrent reserves the right to upgrade the customer to a larger model at no extra cost.

Driver

Minimum driver age is 23 years.

Driver’s license

The driver must have a valid license for more than 1 year. Drivers from countries outside the E.U. must also have an International License.

Tickets and fines

The driver is responsible for all parking tickets and traffic violation fines.

Payment

Driver must have a valid credit card to cover the preapproval amount, regardless of the method of payment for the rental fees, which are paid in advance.

After hours delivery and drop-off

A 25€ charge applies between 21:00 and 09:00.

Delivery and drop-off locations

There is no charge for delivery and drop-off at our office or at Ioannina Airport. For any other location within the city limits, the cost is 15€ +tax or outside the city 25€ +tax and 1,45€ +tax/km.

Extra driver

An additional driver can be added to the contract free of charge, each additional driver is charged 2€/day.

GPS/Navigation

A satellite navigation system can be provided for a 7€/day charge, with a 50€ maximum charge. (Available upon request)

Child seat

A child seat can be provided for 5€/day, with a 50€ maximum charge. (Available upon request)

Snow chains

Snow chains are charged at 10€/day, with an 80€ maximum charge. (Available upon request)

Fuel

The car must be returned with the same amount of fuel as when it was delivered. If the car is returned with less fuel, then the customer is charged for the difference. No refunds are available if the car is returned with more fuel than delivered.

Mileage

If the rental duration is three or more days, the mileage is unlimited. For one or two-day rentals, mileage is limited to 100km/day. Unlimited mileage for one or two-day rentals can be arranged for an additional fee, or extra miles will be charged at 0.05€/km +tax.

Accidents

In the event of an accident, the customer must inform the police and bring a copy of the police accident report upon returning the car.

Insurance

All our vehicles have fully comprehensive insurance with a minimum 600€ excess. A full damage waiver (FDW) can be arranged for a fee. Damage to the vehicle’s tires, undercarriage and the occupant’s personal effects are not covered under any circumstances .

Roadside assistance and recovery

All our vehicles have roadside assistance cover. Contact details will be given upon delivery.

Long term contracts

Long term contracts: Long term contracts are renewed every 30 days.